In the last decade, the U.S. has taken measures to improve healthcare and the consumer experience. However, a recent study shows that only seven percent of Americans are satisfied with the current healthcare system. The desire for change even crosses political lines as six out of 10 people from multiple political affiliations all agree the healthcare system needs changes or a complete overhaul.
The public perception of U.S. healthcare also hasn’t changed much since 1994. According to a Gallup poll, seven in 10 think the current healthcare system is “in a state of crisis” or having “major problems,” with similar sentiments expressed for almost the last thirty years.